Feedback and Complaints

Here at Tasmanian Botanics we take all product complaints and patient experiences seriously.

If you have a complaint or some feedback please fill out the form details below.

Please provide complaint details including, how and when you identified the complaint.
Please provide a description of how you have stored the product since receiving it.
Click or drag files to this area to upload. You can upload up to 3 files.
With the exclusion of adverse events, we will require photos of your product complaint with original packaging. If you do not provide photos your complaint will be unable to be processed by our team. Please do not dispose of your product if there is a suspected defect, as we may request for the product to be returned for further investigation
Please indicate if you are leaving customer feedback or if you would like to be contacted by a Tasmanian Botanics representative regarding your complaint. Please note that Tasmanian Botanics may also, with your consent, contact your healthcare provider in regards to this complaint. By submitting this form you are consenting to have any personal information provided to be used and stored by Tasmanian Botanics for the purposes of providing feedback and/or recording of this complaint.